Login 

The login for attendees and presenters is integrated with the ACS ID, which is the same set of credentials used during registration or abstract submission.

If you need assistance with your Username or Password to login, please follow the link for Forgot User name or password? on the login page.

Representatives from ACS (Event owner) and Conexiant (virtual platform provider) are available to assist with your meeting experience. Please see Additional Support Options below.

ACS Member & Society Services
ACS Representatives are available to assist with:

  • Login issues – both for the virtual platform and the mobile app
  • Registration
  • Program questions
  • ACS Membership support
  • Other ACS related items.

For feedback or comments around the mobile app, please contact mobileappfeedback@acs.org .

Onsite Location: San Diego Convention Center, Lobby D

Phone: 800-333-9511 or 1-614-447-3776
Email: service@acs.org

  • January 10 - March 21 – 8:30 AM- 7:00 PM ET Mon-Fri Only
  • March 22 - 12:00 PM - 5:00 PM PT Sat
  • March 23-24 – 7:00 AM - 7:00 PM PT Sun-Mon
  • March 25-26 - 7:30 AM - 5:00 PM PT Tue-Wed
  • March 27 – 8:30 AM - 4:00 PM PT Thursday
  • March 28 – April 4 - 8:30 AM - 7:00 PM ET Mon-Fri Only

Conexiant
Conexiant representatives are available to assist with technical support for the virtual platform including links not working or issues with live sessions.

Phone: 1.860.953.2900
Chat: use the BLUE "Live Support" chat feature

  • January 10 - March 21 – 8:00 AM - 8:00 PM ET Mon-Fri Only
  • March 23, 24, 25, 26 – 24 hour support; Sun, Mon, Tues, Wed
  • March 27 - 8:00 AM - 8:00 PM ET/ 5:00 AM -5:00 PM PT Thursday
  • March 28 - April 1 – 8:00 AM - 8:00 PM ET Mon-Fri Only