ADA Compliance
ACS is dedicated to ensuring that no individual with a disability is excluded, denied services, segregated, or otherwise treated differently because of the absence of auxiliary aids and services identified in the Americans with Disabilities Act (ADA). If you have an emergency or need immediate assistance during the meeting, please contact any ACS Operations Office.
The San Diego Convention Center is ADA compliant. It has wheelchair ramps, automatic doors, passenger elevators, and accessible restrooms for those who need them. Brailed instructions/directions are strategically located throughout the convention center and pay phones with (TDD) hearing-impaired functions are on each level of the building.
Audio Taping, Photography & Videotaping
No Image Capturing or Recording Please
The capturing of images, sounds, or stream, downloading, or rebroadcasting of technical session (oral or poster) speakers or presentations is strictly prohibited within the ACS meeting platform.
Registration Cancellation/Refund
You can cancel your existing registration and social events or request a refund before the meeting in accordance with the ACS registration cancellation policy. All refunds are issued via the same method used for payment. Refunds are processed within 30 days after the conclusion of the meeting. By adhering to the following cancellation procedures, registration cancellations received by February 24, 2025, are entitled to a full refund, less a $50 administrative fee.
Registration refund requests made after February 24, 2025, will not be honored and no refunds will be issued for registrations.
Contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (Eastern) at 508-743-0192 or email acs@expressreg.net
Registration Upgrades or Category Changes
If you would like to change your registration category from in-person to virtual or upgrade from virtual to in-person, please contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (Eastern) at 508-743-0192 or email acs@expressreg.net. Requests must be made by February 24, 2025.
Electronic Devices
As a courtesy to other meeting attendees, electronic devices must be operated in silent/vibrate mode within technical or educational sessions. Cell phone conversations are not permitted in meeting rooms.
Literature & Product Distribution
Promotions, posters, and literature distribution by attendees, sponsors, or divisions during the meeting must be done within their own meeting room space, except for designated marketing opportunities. Only ACS Operations Office staff are authorized to place any promotional items in public meeting space. Items left in violation of this policy will be removed and discarded.
Literature distribution at specific division tables is under the control of that division. You must secure permission from the division before placing any items on its table.
Smoking
ACS policy prohibits smoking in all official meeting venue rooms during ACS functions. Additionally, as a reminder, the Convention Center and hotels are always self-determined smoke-free environments.