Mobile App Information
The information below is intended to be a useful resource and guide to install, provide frequently asked questions, troubleshoot and provide feedback on the mobile app.
Please scan the following QR Code with your phone camera to access the app or click on the QR for installation. Do not use a QR Code scanner app for the below QR Code.
- Follow the prompts to install the app on your electronic device.
- Next, log-in with your ACS ID, the same one you used to register for the meeting. You will need to be logged-in to experience all the features available to you within the meeting platform.
- You will be prompted "if you'd like to remember this device for up to 30 days", select "yes, remember this device," or "no, this is a shared device" for quick login.
- To enable notifications from the meeting app, select allow once you are logged into the meeting app or go to the setting for your device and turn on notifications. We encourage enabling notifications so you can receive the latest information such as last minute room changes or reminders about important events. If you need to turn off notifications, please do so in your device settings. Within the mobile app, under account settings, the communication preference is for the desktop/web browser view, we recommend keeping those on.
- To enable networking with other meeting attendees, edit your app profile by selecting the "networking" icon on the home page, once the page opens go to "edit profile and privacy setting," to allow yourself to be searchable by other attendees. Remember to hit save once you have made your changes.
- You may adjust the schedule time zone display to your preferred time zone using the menu provided. Reminder to hit the save button to ensure your changes are captured.
Q: How do I opt-in for notifications?
A: Once the app is installed on your phone, a pop-up will appear that reads, "We’d like to show you notifications for the latest news and updates." Select, "Get Notifications." One more pop-up will appear, "ACS Would Like to Send You Notifications." Select, "Allow," and notifications will be enabled.
Q: Now that the app is installed, how do I login?
A: Click on the top arrow button to the right of the American Chemical Society logo. Please enter your email address tied to your ACS registration.
Q: Can I stay logged in?
A. Yes, you have the option to select “Yes, remember this device” and be logged in for up to 90 days.
Q: Will ACS send notifications to the app?
A: Yes, notifications may be sent to your device pertaining to ACS Spring 2025 Event and you will receive those based on your phone’s device; you can change those as needed. For example, on Apple devices, it will be set as alerts on your lock screen, notification center, and banner. You will also see a number in the right-hand corner of the ACS app when not in use. When the app is in use, the top navigation bar has a bell icon, "notifications." Click that icon to review notifications pushed to your device.
Q: How do I know if I am logged in for future use?
A: Within the app, at the top on the left-hand side you will either see a Login button or your photo (if you have one uploaded). If you do not have one uploaded, you’ll see your initials while logged in instead. If you see the login button, please proceed to login using your ACS email address and password.
Q. How do I access ACS Spring Program materials?
A: Click on the “home” icon at the bottom of the app, this will allow you browse conference materials such as events & networking, schedule, exhibitors, sponsors, etc.
Q: How do I close out of the app or refresh?
A: Similarly, as you would close out of any app on your mobile device. For Apple devices, swipe up on your phone and then swipe up again to close out of the ACS app. For Android devices, swipe up and click the ACS logo that will appear at the bottom to close.
If you are experiencing issues with logging in with your ACS ID please contact ACS Member & Society Services.
ACS Representatives are available to assist with Login issues, registration and program questions, ACS Membership support and other ACS related items.
Onsite Location : San Diego Convention Center, Lobby D
Phone: 800-333-9511 or 1-614-447-3776
Email: service@acs.org
Please remember that this is a web responsive mobile app so you will not find this app in the app store.
For other assistance with the mobile app, please visit the Information Booth located in San Diego Convention Center in Lobby D and Sails Pavilion.
ACS welcomes your feedback on the mobile, there are multiple options on providing your feedback; in-person, via email or survey.
The ACS UX Team is seeking your feedback on the ACS Spring 2025 Mobile App! You will receive an incentive ($50 USD value)! Take a brief survey to qualify: https://acswso.wufoo.com/forms/x1fwt04u03e8651
If you prefer to provide feedback on the mobile app by email please send it to mobileappfeedback@acs.org or submit your feedback via survey by clicking here.