ACS Volunteer and Participant Code of Conduct Policy
The mission and vision of the American Chemical Society (“ACS”) is to advance the broader chemistry enterprise and its practitioners for the benefit of Earth and all its people, as well as to improve all people’s lives through the transforming power of chemistry. As one of the world’s largest scientific organizations, ACS is committed to providing a safe, inclusive, respectful, positive, and welcoming environment for all participants at every event, whether in-person or online.
This Volunteer and Participant Code of Conduct Policy outlines ACS’ expectations for all ACS members and participants at in-person and virtual events and activities, including but not limited to seminars, symposia, trainings and courses, mixers, meetings, programs, and gatherings that are organized, hosted, planned, or managed in whole or in part by ACS or its units (“ACS Hosted Events”). Participants, including but not limited to, those engaging with ACS as members, officers, affiliates, associates, volunteers, attendees, exhibitors, partners, speakers, and service providers (“Participants”), are expected to communicate and abide by this policy at all times.
Please note, for privacy reasons, the Participant filing the initial report may not be informed of certain details related to the investigation or the precise nature of the action taken by ACS.
14. Any Participant who, in good faith, reports a violation of this policy shall not be subject to retaliation. Any Participant who retaliates against someone who has reported a concern in good faith is subject to an investigation and disciplinary actions as appropriate, including by the Board of Directors, or in the case of Councilor conduct, by the Council Policy Committee.
If you are feeling unsafe or uncomfortable at any point in the meeting, feel free to visit one of the ACS Operations offices below and notify an ACS staff person.
ACS Operations Offices
If you are being harassed or notice inappropriate content during a virtual session at any point in the meeting, feel free to report it at www.acs.org/acszoomsafety .
ADA Compliance
ACS is dedicated to ensuring that no individual with a disability is excluded, denied services, segregated, or otherwise treated differently because of the absence of auxiliary aids and services identified in the Americans with Disabilities Act (ADA). If you have an emergency or need immediate assistance during the meeting, please contact any ACS Operations Office.
The Ernest N. Morial Convention Center is ADA compliant. It has wheelchair ramps, automatic doors, passenger elevators, and accessible restrooms for those who need them. Brailed instructions/directions are strategically located throughout the convention center and pay phones with (TDD) hearing-impaired functions are on each level of the building.
Audio Taping, Photography & Videotaping
No Image Capturing or Recording Please
The capturing of images, sounds, or stream, downloading, or rebroadcasting of technical session (oral or poster) speakers or presentations is strictly prohibited within the ACS meeting platform.
Registration Cancellation/Refund
You can cancel your existing registration and social events or request a refund before the meeting in accordance with the ACS registration cancellation policy. All refunds are issued via the same method used for payment. Refunds are processed within 30 days after the conclusion of the meeting. By adhering to the following cancellation procedures, registration cancellations received by March 04, 2024, are entitled to a full refund, less a $50 administrative fee.
Registration refund requests made after March 04, 2024, will not be honored and no refunds will be issued for registrations.
Contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (Eastern) at 508-743-0192 or email acs@expressreg.net
Registration Upgrades or Category Changes
If you would like to change your registration category from in-person to virtual or upgrade from virtual to in-person, please contact the ACS Registration Call Center on Monday to Friday, 9 AM to 5 PM (Eastern) at 508-743-0192 or email acs@expressreg.net. Requests must be made by March 04, 2024.
Electronic Devices
As a courtesy to other meeting attendees, electronic devices must be operated in silent/vibrate mode within technical or educational sessions. Cell phone conversations are not permitted in meeting rooms.
Literature & Product Distribution
Promotions, posters, and literature distribution by attendees, sponsors, or divisions during the meeting must be done within their own meeting room space, except for designated marketing opportunities. Only ACS Operations Office staff are authorized to place any promotional items in public meeting space. Items left in violation of this policy will be removed and discarded.
Literature distribution at specific division tables is under the control of that division. You must secure permission from the division before placing any items on its table.
Smoking
ACS policy prohibits smoking in all official meeting venue rooms during ACS functions. Additionally, as a reminder, the Convention Center and hotels are always self-determined smoke-free environments.
All attendees and presenters are required to wear their badge at all official meeting events, including technical and poster sessions.
Badge Replacement
If you misplace your badge and need a replacement, please go to Attendee Registration (New Orleans Ernest N. Morial Convention Center, Hall D/E).
Badge replacement fees:
Payment accepted via credit card only.
ACS Spring 2024 Campus Shuttle Map
ACS Spring 2024 is a rewarding and stimulating experience and we want to make sure you enjoy your time in New Orleans!
Nearby Onsite Health Facilities
Here are just a few of New Orleans's nearby hospitals, urgent care centers, and nearby pharmacies.
Hospitals
Tulane Medical Center
1415 Tulane Avenue, 504-988-5263
University Medical Center
2001 Canal Street, 504-702-3000
Children’s Hospital
200 Henry Clay Avenue, 504-899-9511
Urgent Care Centers
Ochsner Urgent Care
900 Magazine Street, 504-552-2433
Concentra Urgent Care
318 Baronne Street, 504-561-1051
Area Pharmacies
Walgreens Pharmacy at Tulane Medical Center
1415 Tulane Avenue, Suite 2CW07, 504-525-4534
Walgreens Pharmacy
900 Canal Street, 504-568-1271
CVS Pharmacy
800 Canal Street, 504-528-7099
Walmart Pharmacy
1901 Tchoupitoulas Street, 504-522-6959
Additionally, we want to make sure that you follow the same safety precautions in New Orleans that you would at home. No city or town is exempt from the problem of crime. Be mindful of your surroundings as you enjoy the meeting and New Orleans. You can also find additional tips for keeping safe in New Orleans here.
ACS Membership Services, 504-670-5507
ACS Information Booths, 504-670-5508
ACS Governance Office, 504-586-4640
ACS Journals Office, 202-580-9812
ACS Operations Offices
ACS Society Programs Office, 504-586-4660
Attendee Registration, 504-670-5503
Career Navigator LIVE!
Exhibitor Registration
Housing Assistance Booth, 504-670-5505
ACS Wellness and Serenity Room
ACS Prayer Room
Shuttle Bus Desk
Each meeting venue holding technical sessions will have a Speaker Ready Room. All presenters are encouraged to use the room to rehearse their presentation and to test their computer compatibility with the LCD projectors.
Speaker Ready Rooms:
Attendee certificates will be available for print at Member Services area in the Ernest N. Morial Convention Center, Hall E.
Digital copies of the attendee certificates can also be obtained online and will be available March 17.
Available Services:
Attendee Registration
MSY Airport, ACS Welcome Desk (for badge pick-up only)
Hours of Operation:
New Orleans Ernest N. Morial Convention Center, Hall E
Hours of Operation:
Hilton Riverside, ACS North & South Registration Counter
Hours of Operation:
Visit the ACS Information Booths located in Ernest N. Morial Convention Center, Hall E and Rivergate Foyer:
Ernest N. Morial Convention Center, Hall E
Hours of Operation:
Ernest N. Morial Convention Center, Rivergate Foyer
Hours of Operation:
SPARGO, the meeting’s official housing bureau, staffs the Housing Assistance Booth where attendees can get immediate assistance with their housing concerns.
Housing Assistance
Location: Ernest N. Morial Convention Center, Hall E
Hours of Operation:
The Ernest N. Morial Convention Center (Convention Center) is the primary venue for ACS Spring 2024 and it will be the site for most of the technical sessions and the Expo Hall & Career Navigator Live!. Some technical sessions and ticketed events will take place in nearby hotels that are in walking distance to the Convention Center or accessible via shuttle bus.
Shuttle Bus Service
Parking at the Ernest N. Morial Convention Center
For information about parking at the Ernest N. Morial Convention Center, please click here.
Getting to New Orleans
Nearest Airport
MSY is the preferred airport for visiting New Orleans.
Louis Armstrong New Orleans International Airport (MSY) is the gateway to one of the most exciting cities in the world – New Orleans, legendary for its history, food and good times. MSY provides a passenger-friendly environment that welcomes millions of travelers each year from around the world. (https://flymsy.com/)
Once you land at MSY, it’s easy to get into the city itself. Here are a few options:
The Airport’s central location offers easy access to I-10 and is located only a short drive from Downtown New Orleans, the French Quarter, and the Central Business District. Many convenient and affordable ground transportation options are available for passengers. Explore the links below to learn more about the various transportation options.
Arriving by Train
Amtrak offers a comfortable and enjoyable way to get to New Orleans. https://www.amtrak.com.
Locations:
Ernest N. Morial Convention Center
Hilton New Orleans Riverside
Parent Room
The Parent rooms offer privacy for nursing parents or any infant caregiver and may be accessed at any time.
Onsite Childcare
Tel: 504-524-0188
Complimentary child care will be available for parents in the Ernest N. Morial Convention Center during the meeting. Days of operation are Sunday, March 17 - Thursday, March 21 and welcomes children ages 3 years to 14 years old.
Hours of Operation:
Preregistration is required and the pre-registration deadline was Friday, March 8.
ACS is not responsible for lost items. Owners with acceptable identification can retrieve lost items turned into an ACS Operations Office during office operating hours. Found items lost in the Ernest N. Morial Convention Center are retrievable from the ACS Information Booth during the hours of operation. Lost items not claimed by the close of the meeting are given to the venue’s security office.
The Luggage & Coat Check Station is located in Ernest N. Morial Convention Center, Lobby D. Items left beyond the published hours of operation are given to building security at the end of each day. The service is complimentary.
Hours of Operation:
Free Wi-Fi service is available in all public concourses throughout the Ernest N. Morial Convention Center and the ACS Hotels. The login information is the same for all locations:
Each meeting venue holding technical sessions will have a Speaker Ready Room. All presenters are encouraged to use the room to rehearse their presentation and to test their computer compatibility with the LCD projectors.
Speaker Ready Rooms:
Hours of operation are:
All presenters are encouraged to use the room to rehearse their presentation and to test their computer compatibility with the LCD projectors.
ACS will provide a "Standard HDMI Cable" in meeting rooms. Additional equipment (such as aisle microphone, screen, laptop, etc.) may be ordered on-site through the venue's ACS Operations Office. Speakers will need to pay by credit card for the additional cost for this equipment unless the current division officer (chair, treasurer, program chair) signs for the charges. Additional equipment is based on workshop space, equipment availability and at the sole discretion of ACS Operations staff.
As part of a pilot benefit, all presenters will be issued digital certificates via email from ACS Meeting Programming Support (maps@acs.org) within 6-8 weeks from the conclusion of ACS Spring 2024. If it has been over 8 weeks since the conclusion of the meeting, please contact maps@acs.org to inquire about your digital certificate.
Exclusive Expo and Poster Hours Monday - Wednesday, 12:00 PM - 2:00 PM
Expo Networking Break with refreshments during this time.
Career Navigator LIVE! is located by the entrance into Expo Hall. View the Expo Map and full list of exhibitors here!
Access the Poster Hall Map for Sunday 12:00 PM – 2:00 PM
Access the Poster Hall Map for Sunday 7:00 PM – 9:00 PM
Access the Poster Hall Map for Monday 12:00 PM – 2:00 PM
Access the Poster Hall Map for SciMix 7:00 PM - 9:00 PM
Access the Poster Hall Map for Tuesday 12:00 PM – 2:00 PM
Access the Poster Hall Map for Tuesday 7:00 PM –9:00 PM
Access the Poster Hall Map for Wednesday 12:00 PM – 2:00 PM
Access the Poster Hall Map for Wednesday 7:00 PM – 9:00 PM
Access the SciMix Presentation Directory
Poster Sessions
Guidelines
Sci-Mix
Access the SciMix Poster Hall Map
Access the SciMix Presentation Directory
Monday, March 18; 8:00 PM to 10:00 PM
Things to Know: