Technical Issues?

Please review our Frequently Asked Questions.


The login for attendees and presenters is integrated with the ACS ID, which is the same set of credentials used during registration or abstract submission.

If you need assistance with your Username or Password to login, please follow the link for Forgot User name or password? on the login page.

Representatives from ACS (Event owner) and Digitell (technical platform provider) are available to assist with your meeting experience.

ACS Member & Society Services
ACS Representatives are available to assist with Login issues, registration and program questions, ACS Membership support and other ACS related items.

Phone: 800-333-9511 or 1-614-447-3776

  • April 5-16 – 5am - 8pm PT Mon-Fri
  • April 17-30 – 5:30am - 4pm PT Mon-Fri
  • Additional hours available 8am – 2pm PT on weekends

Digitell, Inc.
Digitell representatives are available to assist with technical support for the virtual platform including links not working or issues with live sessions.

Phone: 1-716-338-0332
Chat: use the BLUE "Live Support" chat feature

  • April 5-16 – 5am - 5pm PT Mon-Fri
  • April 19-30 – 5am - 5pm PT Mon-Fri