Technical Issues?

The login for attendees and presenters is integrated with the ACS ID, which is the same set of credentials used during registration or abstract submission.

If you need assistance with your Username or Password to login, follow the link for ‘Forgot User name or password?” on the login page.

Representatives from ACS (Event owner) and Digitell (technical platform provider) are available to assist with your meeting experience. Please see Additional Support Options below.

ACS Member & Society Services

ACS Representatives are available to assist with Login issues, registration and program questions, ACS Membership support and other ACS related items.

Phone: 800-333-9511 or 1-614-447-3776

  • March 7-18 - 11:30am – 4:00pm PT (M-F)
  • March 19 - 3:00pm - 6:00pm PT (Sat)
  • March 20-22 - 7:30am – 8:00pm PT (Sun-Tue)
  • March 23-34 - 11:30am – 4:00pm PT (Wed-Thu)
  • March 25 - April 8 - 11:30am – 4:00pm PT (M-F)

Digitell, Inc.
Digitell representatives are available to assist with technical support for the virtual platform including links not working or issues with live sessions.

Phone: 1-716-338-0332
Chat: use the BLUE "Live Support" chat feature

  • March 7-18 – 8:00am - 8:00pm ET (Mon-Fri Only)
  • March 20-24
    - 7:00am - 7:00pm PT (Sun, Mon, We, Thu)
    - 7:00am - 10:00pm PT (Tue)
  • March 25 - April 8 - 8:00am - 8:00pm ET (Mon-Fri Only)