Technical Issues?

The login for attendees and presenters is integrated with the ACS ID, which is the same set of credentials used during registration or abstract submission.

If you need assistance with your Username or Password to login, follow the link for ‘Forgot User name or password?” on the login page.

Representatives from ACS (Event owner) and Digitell (technical platform provider) are available to assist with your meeting experience. Please see Additional Support Options below.


ACS Member & Society Services

ACS Representatives are available to assist with Login issues, registration and program questions, ACS Membership support and other ACS related items.

Phone: 800-333-9511 or 1-614-447-3776
Email: service@acs.org

  • August 9-20 – 8:30am - 7:00pm ET Mon-Fri Only
  • August 21 - 3:00pm - 6:00pm ET Sat
  • August 22-25 – 7:30am - 8:00pm ET Sun-Wed
  • August 26 - 7:30am - 4:30pm ET Thu
  • August 27-September 30 - 8:30am - 7:00pm ET Mon-Fri Only

Digitell, Inc.
Digitell representatives are available to assist with technical support for the virtual platform including links not working or issues with live sessions.

Phone: 1-716-338-0332
Chat: use the BLUE "Live Support" chat feature

  • August 9-20 – 8:00am - 8:00pm ET Mon-Fri Only
  • August 22-26 - 8:00am - 8:00pm ET Sun-Thu
  • August 27-September 30 – 8:00am - 8:00pm ET Mon-Fri Only